Privacy Policy
At Venesia Decor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or request our services.
Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Project location or address
- Any information submitted through contact or quote request forms
How We Use Your Information
Your information is used to:
- Respond to inquiries and service requests
- Prepare quotes and schedule appointments
- Communicate regarding your project
- Improve our services and customer experience
Sharing of Information
Venesia Decor does not sell, rent, or trade your personal information. Your data may only be disclosed if required by law or to fulfill contractual obligations.
Data Protection
We implement reasonable technical and organizational measures to protect your data. However, no method of online transmission is completely secure.
Your Rights
You may request:
- Access to your personal data
- Correction or deletion of your information
Please contact us at info@venesia-decor.com for privacy-related requests.
Terms & Conditions
By accessing this website or requesting services from Venesia Decor, you agree to the following Terms and Conditions.
Services
Venesia Decor provides interior and exterior remodeling and decorative services, including but not limited to:
- Gypsum board installation
- FRP panels
- Wood alternative panels
- Marble alternative finishes
Quotes & Pricing
- All quotes are estimates and valid for 30 days
- Prices may change due to material cost fluctuations or project scope changes
- Any additional work not included in the original quote will be charged separately
Client Responsibilities
The client is responsible for:
- Providing access to the job site
- Obtaining required permits and approvals
- Removing personal belongings from work areas
Governing Law
These terms are governed by the laws of the State of Texas, United States.
Service Policy
Scope of Work
Services include only what is clearly outlined in the written agreement or quotation.
Project Timeline
Completion timelines are estimates and may be affected by:
- Weather conditions
- Material availability
- Client-requested changes
Modifications
Any changes requested after work begins may impact pricing and completion timelines.
Payment Policy
- A deposit of 30–50% is required before work begins
- The remaining balance is due upon project completion unless otherwise agreed in writing
Accepted Payment Methods
- Cash
- Check
- Zelle
⚠️ Late or missing payments may result in work suspension.
Cancellation & Refund Policy
- Cancellations must be submitted in writing
- Deposits are non-refundable once materials are ordered or work has started
- If cancellation occurs before work begins, applicable refunds will be processed within 7–14 business days
Warranty Policy
✅ Venesia Decor provides a one (1) year workmanship warranty starting from the project completion date.
Warranty Exclusions
This warranty does not cover:
- Normal wear and tear
- Damage caused by moisture, misuse, or neglect
- Alterations or repairs made by third parties
Warranty claims must be submitted in writing with supporting photos.
Liability Disclaimer
Venesia Decor is not responsible for:
- Pre-existing structural or surface conditions
- Indirect, incidental, or consequential damages
- Variations between digital images and final results due to lighting or material differences
Company liability is limited to the total amount paid for the service.
Intellectual Property Policy
All content on this website, including images, designs, text, graphics, and logos, is the exclusive property of Venesia Decor and may not be copied, reproduced, or used without written permission.
Venesia Decor reserves the right to use photos of completed projects for marketing purposes unless otherwise agreed in writing.
Contact Information
- Company Name: Venesia Decor
- Location: Dallas-Fort Worth, TX, USA
- Phone: (945) 305-9092
- Email: info@venesia-decor.com
Legal Disclaimer
These policies are provided for general informational purposes and do not constitute legal advice. For large-scale or commercial contracts, consultation with a licensed attorney is recommended.